Useless
Tarun
1/3/2022
bought two for our new washer and dryer. would not connect to mesh network. setup a separate wifi access point with minimal security, still would not connect. rma requested. items on the way back. terrible.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Security Issue with these devices
JayS
1/28/2021
a few weeks ago our internet service provider alerted us regarding activity targeting this device in our home. the source ip targeting this device was identified coming from russian federation. after removing this device from our appliance and our network, the activity of attempting to access this device stopped. in my research, products like this used in smart homes that have known vulnerabilities can be targeted. if our isp did not block the activity who knows what would have happened.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
THIS IS BAD!!!
1957
4/29/2020
it smells despite my cleaning it according to user instructions weekly. i will never ever buy another. i'd rather wash my clothes on a rock in a brook than buy samsung anything!!!
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Does not work
bobby
12/4/2019
do not buy the washer if you have to use this device. it does not connect. broken samsung promise.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Worthless
Ctiffer63
5/29/2019
do not buy this product. do not purchase a samsung washer and dryer pair based on the concept that you will be able to use your smartphone to monitor the operation of the device
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Terrible app, poor connection
Steve B
3/23/2019
The worst experience I have ever had with electronics that need to pair with app and connect to WiFi. The adapter with its app is total junk. I rarely write reviews, but people need to be warned about this product and their corresponding washer /dryers that use it. This is coming from a Korean-American in their 30s and high familiarity with all sorts of electronics, computers/apps
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Gas dryers can only be monitored
TechGuy99
12/13/2018
I was disappointed to find out that you can't control gas dryers. You can only monitor them. The setup process is not straight forward. I got it to work, but it was a bit sketchy.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Does NOT WORK OR CONNECTS
LRRB
8/10/2018
I have tried NUMEROUS times to connect and it fails EVERYTIME.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Complete waste of money
MMiikkeell
7/25/2018
I run the smart home business at a major fintech. This product is the perfect example as to why smart technology is not taking off. I cannot even get it to work and im in the business of selling and enabling this stuff. Come on samsung. I paid a lot of money for a smart washer and dryer set to just get a dumb set.... not okay.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
This has great features if you're capable of using them without the hub.
Golfflo
4/9/2018
I bought this thinking it could be used without the smart things hub because of having a Samsung Galaxy Note.
I can use the monitor features for my washing machine but the machine does not recognize something in order to turn on the wifi connection to control the machine.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
waste of money don't work, don't bother buying it
stangthang
1/19/2018
As many others have said this should be standard when buying washers and dryers at this price range, you shouldn't have to spend any extra to make them smart appliances, since there supposed to already be that way. would have purchases less costly machines if I had known I couldn't even use them for the features i bought them for. Samsung definitely dropped ball on theses!!
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Works fine with Fridge/Freezer
SalemChris
12/22/2017
I'm using this dongle with a Samsung Fridge/Freezer, model RF23M8070SR.
The dongle does everything I expected, which isn't all that much, but now Alexa can tell me what the temperature is in the freezer or refrigerator, she might also be able to do other things that the Samsung Smart Home app can do (turn off icemaker, etc) but I need to play around with it more.
Setup went fine, luckily I'd read some reviews that said to switch to airplane mode on your phone (Nexus 6) - which I had to do before it would find my wifi network.
Connecting to Alexa was easy, I just enabled the Samsung Smart Home skills, I tried discovering the device in the alexa app but it couldn't find the fridge. Seems it works fine with just the skill enabled. It would be handy if Alexa could tell me if the fridge door was open, but it doesn't seem to.
I give it 4 stars because it does what I expected, but it should do more for the price.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Sounded much better than it was
Freddienc123
11/2/2017
When I bought the washer and dryer, I could not wait to try and connect it to the network (and even smartthings) to automate and monitor them. The reality was far different than expectation. This does allow you to monitor your wash and dry cycles, and customize settings. What is not made obvious is that you must push a button EVERY single time to activate the wireless adapter. ..because obviously a washer and dryer hooked into a 110/220 outlet should save energy by turning off a 2-3W network adapter.. if it was always on, allowing you to connect as needed to alert you to its status, it would be perfect. Instead it is a poorly thought add-on, that feels as if it was just hacked to make it work. Completely not worth it.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Smart Home Adapter
Lilwheel
10/25/2017
I have used this devices for a few weeks and find it is only good monitoring the washer. If the washer has a load in it and it's turned off, you can't remotely tell it to start. If it's on a delayed start, you can see how much time is left before it starts, but you can't remotely change it. It is also slow to connect to the network.
On the positive side we can look on our phones to see how much time is left in a wash cycle and the washer sends us a notification when the load is done (washers chimes are too quiet to be heard through a closed door).
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Awful Product
KCBOY94
8/8/2017
Absolutely awful experience with my Samsung washer & dryer. Both were suppose to be able to connect to the smart home app by purchasing this accessory in order to receive laundry notifications and remotely control the appliances. Neither worked well after a week of experimenting.
The washer and dryer go "offline" when they are not turned on, so you cannot remotely control the appliances as you have to be standing next to them to turn them on first. After this issue, I thought I would just use the app for notifications when my laundry was finished. That didn't work either. The cycle would end and the appliance would go offline, resulting in lost connectivity, before the app could send a notification.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Very hard to setup - still trying to make my washer smart
CoolTexan
7/3/2017
I'm following the instructions exactly with no luck. The wifi connection between my washer and AP keeps failing. They are less than 10 yards apart. Not easy at all.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Great idea - poor implementation
Henessy
6/12/2017
The idea is great. Unfortunately the way they did it was really poor:
1. Why do you need to buy it separately? Why not to have it built-in?
2. Once you connected the app to your appliance you have to manually push a button for it to work. Why? If I am already in front of my washer/dryer - why would I use the app? I would use the buttons on the appliance, which is more convenient. Anyway, even if you decide to use the app, you need to wait for 1-2 minutes for the connection to be established, which is another reason not to use the app. And even after you wasted your precious 1-2 minutes, once you hit "RUN" button the app becomes useless as you can no longer control anything, just be a watcher
3. The app is JUST HORRIBLE! Will not work on the cellular connection, only on your home Wi-Fi. The whole idea of being in control is gone. Use you the app while you are at home, probably 10 feet away from your appliance. Adding appliances is another mess. I added a washer and a dryer and the dryer would always be added as a Washer 2. I tried everything, chose different types of dryers (even if it was not mine) and still the same - Washer 2. OK, you can re-name it. I renamed it and it was showing as a Dryer. But once you go inside the app it is still showing as a Washer 2.
And a lot more to complain. But these are the most unpleasing facts
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Won't stay connected to wifi
NewWasherDryerOwner
5/30/2017
I can get it to connect to WIFI, and I can start a load in the washer or dryer, but then when I go back to check on the status, it has disconnected again. During the cycle, it will SOMETIMES reconnect and allow me to see the status, but then just minutes later it is gone again. The Smart Home app interface needs to be a little easier to use during setup. Interface is ok after setup, if it stays connected.
I have not tried moving my router closer to the laundry room, but all other WIFI devices work fine throughout the house and this is closer than most of them. If moving it closer helps, I will come back and update my review.
My suggestion is to build the WIFI into the washer/dryer in future models so that you can get a better WIFI radio into it. This adapter just doesn't live up to the quality level of what I would normally expect from a Samsung product. The washer and dryer are awesome products, I just wish this adapter was the same.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Useless
TheeMike
4/11/2017
We bought a pair of these to connect our washer and dryer to the smart home we are doing. They are only connected to the internet when the washer and dryer are on, so don't expect to fluff your clothes or run a refresh on your way home from work.
Literally the only thing they do is tell you when the cycles are done. (You can start a cycle, but you are already standing at the machine because you had to turn it on)
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Smart Home app makes this useless
Jwayner
3/11/2017
These seem to work as they should, they connect to the router. However, we don't get the benefit of having these because the Samsung Smart Home app is absolutely terrible. At first I was getting notifications when my loads were done but I'd have to make sure to open the Samsung app on my phone or I'd never get a notification. Now, it only tells me when a door is open or something and never when a load is done nor does it tell me how much time is left anymore. Samsung needs to work on their Smart Home app so that these adapters actually do their job!!
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Not Included with Appliance
MammawJo
2/23/2017
When I purchased my washing machine, I did not read the fine print that the adapter had to be purchased separately. Huge disappointment. I've already paid for this feature when I bought the machine and it is totally useless now. With such poor reviews (Here and elsewhere), I will not be purchasing the adapter. This should be included with the appliance since it is required by the feature.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
is great and works perfect.
panelero
2/6/2017
It connected, easy and works perfect. You need to have a good wifi,
The app works good with my smart things app but
Needs connectivity with echo Alexa.
I receive push notifications on my phone windows 10 well.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
First time front load user
AlwysL8
1/29/2017
This is the first time I've used a front load washer.
I find this washer gets my clothes much cleaner.
Always loved Samsung products and wanted to try a front loader. My sister convinced me they get clothes cleaner. She's right!
Love the "add laundry door"!
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
So far so good
Seasidesandy
1/16/2017
This is my second washer like this. One in a rental property. Like the new updates. Add a door is cool.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Fantastic idea, poor execution
DavidL91
1/16/2017
I bought two of these for my 6200 series washer/dryer.
The physical install was straightforward and easy to figure out.
The software setup/config is not as easy/useful as it could be.
1) If you want to set the devices up for two different phones, you must do the setup for each device two times.
2) At least on my series washer/dryer, you must push and hold the button to turn on the wifi adapter, they don't turn on automatically
3) The iPhone app is OK in some parts, slow and buggy in others
a) Controlling the device seems to work OK (Setting the type, reminders, ect)
b) I don't always get notifications when the cycles on either device is complete. I normally get notifications if I have the reminder turned On
c) Every time I open the app it says that I have been disconnected and then it needs to reconnect, sometimes taking multiple tries
4) My washer randomly needed to be re-set up for wifi connectivity. Not sure if this was because the button to turn the wifi on is the same to set up the wifi, but that was annoying because it had to be re-set up for both phones again
If I had the chance to buy it again, I'm not sure if I would or not. Some of the pains might be worth the notifications if you do a lot of laundry.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Great Purchase
CheapCharley
12/17/2016
Loaded with features and easy applications. Never bought a Samsung product and was disappointed. Super value and quality.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Great Helper
Cafusco
12/4/2016
I love being able to see how far along my washing cycle has to go and also if there is a problem it will tell you. LOVE IT!!!
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Not really happy about this product
stooby
11/29/2016
I purchased 2 of these the one I put on my dryer took a while to set up, but after many tries its on my phone and it works, the one I purchased for my washing machine will not work, I have tried and tried and it just wont work. I wish now I would have just purchased one. once you have it installed its kind of neat to monitor the cycles etc.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
ALWAYS DISCONNECTS
jymmyz
11/11/2016
I jave a wifi booster and it still disconnects all the time,,,not consistent
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Poor Wi-Fi Range
Wildman2801
9/27/2016
Keep getting message on App saying Wi-Fi router is too far away. Router was in basement right under washer & dryer, Moved router to room right next to laundry room, worked when first hooked up, then message reappeared. Whole house runs off of this Wi-Fi without problems. Have garage door hooked up which is away from the house and it works great,
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Great Buy!
Beauty40
9/19/2016
This product not only looks amazing its performance is outstanding. I could not be happier. The only added bonus would be a light for the inside. Thanks Samsung you hit another one out of the park!
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
great features
Trish34S
9/10/2016
Price great also very happy with this product and other Samsung products that we have
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
sounds better than it is.
globetrotter42
9/4/2016
Sounded like a very good product and idea. Load washer before I leave for work, then start the wash on the way home from work, and wash will be done when I get home. Don't bet the house on it . Very, very, very poor instructions for setting up, registering, and controlling units.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Very limited functionality
Have4Samsungs
7/19/2016
Doesn't offer much control. Set up directions are poor. Notifications do not produce sound only screen notice. All in all, not impressed
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Smart adapter
SethSeth
7/6/2016
Works great. A little pricey for features. Doesn't work while dryer is off.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Can't get it to work
Showdog
6/30/2016
I just received my adapters for my 7500 series washer and dryer. I cannot get them to work, and do not know where to go for assistance. The appliances are great. The adapter is poor.
I have numerous Samsung products that I love.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
